Support for Spark
Run Spark securely in your enterprise. Get advanced support for critical data infrastructure with Ubuntu Pro + Support. Subscribe and benefit from long term security and 24/7 phone/ticket support.
Get Spark support
Why choose Canonical for Spark support
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Up to 10 years support & security maintenance
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Low total cost of ownership
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Full stack open source expertise
Our support offering for Apache Spark
Technical support
Your data, our expertise. Included in the Ubuntu Pro pricing is phone and ticket support for Spark. Canonical uses the follow-the-sun support model to ensure 24/7 coverage so that your issues are resolved quickly.
Full-stack support
As the publisher of Ubuntu, Canonical uniquely supports the full stack. Complex issues in enterprise data platforms require analysis and fixes all the way down the stack. Get a single solution for best in class support – with no loose ends.
10 years of security
Not every organisation is willing or able to upgrade their critical data infrastructure on a regular basis. With Canonical, your service stays secure for up to 10 years with no need for major upgrades.
Fast response time
We guarantee 1 hour response time for the most critical issues. Our expertise underpins your SLA.
Managed services
Go further
Focus on your core business by outsourcing Spark data lake house operational management. With managed services from Canonical, our engineers deploy and manage your Spark lake house solution efficiently and securely – in your cloud tenancy or physical data centre.
Backed by an SLA
Canonical delivers through a global, follow the sun team, with deep expertise on Spark operational service delivery. Your service is backed by industry leading compliance and SLA guarantees.
Firefighting support
The best alternative to fully managed services. Our experienced engineers work alongside your team to help resolve your most critical issues while you continue to manage your own environments.
Consulting
Spark data lake platform architecture consulting
Work with a Canonical platform architect to design the open source data solution that works best for you. Design services covering requirements analysis, environment planning, initial dimensioning and solution design. Fully documented and aligned with your needs.
Spark data lake platform deployment service
Canonical engineers deploy Charmed Spark to the cloud or data centre of your choice. Kubernetes and air-gapped environments are fully supported.
Training
Charmed Spark training
Get hands-on training with Spark and Charmed Spark, Canonical's solution for Apache Spark, in a three day workshop delivered remotely or on-site.
Come for Spark support, get the full stack
With Ubuntu Pro + Support for Apache Spark, you get an all-access pass to everything Canonical has to offer, including best-in-class open source solutions for enterprise data management and AI. Ubuntu Pro subscriptions are competitively priced per server, not per application.
Learn more about Spark
Read articles about Apache Spark from our blog
Watch recent webinars delivered by our Spark product and services teams
Discuss your needs with our team
Contact sales and make an appointment to meet with our Spark solutions team to explain your needs in full.
Apache®, Apache Spark, Spark®, and the Spark logo are either registered trademarks or trademarks of the Apache Software Foundation in the United States and/or other countries.